Privacy Policy

Who We Are

Our website address is: https://flashfixautoservice.com.

Flash Fix Auto Service (formerly Prosperity Automotive) operates this website to provide information about our services. If you have any questions regarding this policy, you can contact us at appointment@flashfixautoservice.com.

About Us

Flash Fix Auto Service

1036 N 11th Street

San Jose, CA 95112

Phone: (408) 440-5656

Email: appointment@flashfixautoservice.com

Website: https://flashfixautoservice.com

Flash Fix Auto Service provides automotive repair, diagnostics, maintenance, inspections, and related vehicle services.

Customers may contact us using our website, phone number, email, or appointment scheduling forms.

What Personal Data We Collect and Why

Flash Fix Auto Service may collect customer information including:

• Name
• Email address
• Mobile phone number
• Vehicle information
• Appointment details
• Service history
• Communications submitted through our website forms

This information is collected to schedule appointments, provide vehicle service updates, send estimates and invoices, communicate regarding repairs, and improve customer service.

We may also collect technical information such as IP address, browser type, and website usage data for security and website functionality purposes.

Comments

Flash Fix Auto Service does not allow public comments on its website. Any information submitted through contact forms, appointment forms, SMS consent forms, or service request forms is used solely to communicate with customers regarding their vehicle service needs. 

Media
Images uploaded to the Flash Fix Auto Service website may be used for informational, educational, and marketing purposes related to automotive services. We do not intentionally collect location data from images uploaded by website visitors.

Contact Forms

Customers may submit personal information through our appointment scheduling forms, contact forms, SMS consent forms, and service request forms. Information collected may include name, email address, mobile phone number, vehicle information, and appointment details. This information is used solely for providing automotive services, scheduling appointments, sending service updates, and communicating with customers regarding their vehicle repair needs. We do not sell customer information to third parties. SMS consent and phone numbers collected for SMS communications are not shared with third parties or affiliates for marketing purposes.

Cookies

Flash Fix Auto Service may use cookies and similar technologies to improve website functionality, remember user preferences, analyze website traffic, and enhance customer experience. Cookies do not collect sensitive personal information and may be disabled through your browser settings.

Analytics

Flash Fix Auto Service may use website analytics tools to understand website traffic, improve user experience, and enhance website performance. Analytics data is collected in aggregate form and is not used to identify individual visitors.

Who We Share Your Data With
Flash Fix Auto Service does not sell, rent, or share customer personal information with third parties for marketing purposes. Information may be shared only with trusted service providers necessary to operate our business, process appointments, provide SMS communications, or comply with legal requirements.

How Long We Retain Your Data

Flash Fix Auto Service retains customer information only as long as necessary to provide automotive services, maintain service records, comply with legal obligations, resolve disputes, and enforce our agreements.

What Rights You Have Over Your Data

Customers may request access to the personal information we maintain about them and may request corrections to inaccurate information. Requests may be submitted by contacting us at appointment@flashfixautoservice.com.

Where Your Data Is Sent

Customer information may be processed through secure service providers that assist with appointment scheduling, customer communications, SMS messaging, website hosting, and business operations.

Third-Party Services and Plugins

Flash Fix Auto Service may utilize trusted third-party providers to operate and maintain website functionality, appointment scheduling, customer communications, analytics, and SMS services.

Remarketing and Advertising

Flash Fix Auto Service may use online advertising platforms, including Google and Meta (Facebook), to promote our services and improve customer awareness. These platforms may use cookies or similar technologies to provide relevant advertisements.

Data Protection Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, disclosure, alteration, or destruction.

Data Breach Procedures

In the event of a suspected or confirmed data security incident, Flash Fix Auto Service will investigate the matter promptly and take appropriate corrective actions in accordance with applicable laws and regulations.

Automated Decision-Making and Profiling

Flash Fix Auto Service does not use automated decision-making or profiling processes that produce legal or similarly significant effects on customers.

By using our website, scheduling appointments, or submitting information through our forms, you acknowledge and agree to this Privacy Policy.

For questions regarding this Privacy Policy, please contact:

Flash Fix Auto Service
1036 N 11th Street
San Jose, CA 95112
Phone: (408) 440-5656
Email: appointment@flashfixautoservice.com